1 hour ticket response
eHostIX’s team of customer service technicians is specialized in supplying prompt answers to all your inquiries. We’ll review your technical support ticket once it is submitted and will reply back with a solution to your problem within maximum one hour after the trouble ticket submission. In fact, our average response time is 20 minutes.
A Topflight Client Support Service
Our client support staff members have substantial experience in the website hosting packages arena and are skilled enough to provide a fast solution to your problem. If, however, the issue at hand is not within the competence of a tech support engineer, the technical support ticket will be sent to a developer or administrator for additional investigation.
A User–Friendly Help Section
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help section where you can get quick suggestions on how to use our hosting services. You can get the answers to your queries in our F.A.Q. library, find more tips in the web hosting account management articles or check out the step–by–step video tutorials.