Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center incorporated into eHostIX’s Web Hosting Control Panel. It includes an exhaustive knowledgebase with regularly asked questions and detailed instructional articles compiled by our accomplished tech support team.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of instructional video tutorials that visually demonstrate how you can resolve a common problem associated with your website hosting packages account. You can find the educational videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 tech support service and a 60–minute response time guarantee. Our knowledgeable techs will be at your disposal 24 hours a day to respond to your questions and to rectify any issue that you could stumble upon. Just submit a client support ticket from the Help Center and we will reply to you within a minute.