A 99.9% Server Uptime
We have built our website hosting system using reliable hardware components and heavily customized software. Our admins have installed a customized version of SELinux on our machines to guarantee the highest level of security and dependability. We’ve added several DoS protection mechanisms together with highly efficient firewall programs to make sure our network is unassailable and secure.
All website hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s very important to also set up your own network infrastructure. That is the reason why we set up a custom–configured internal network in each one of our data center facilities. Relying on top–drawer Juniper switches and routers, our internal network allows for mega–fast data transmission rates and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, irrespective of which hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to lessen all potential risks with our cloud hosting packages and despite the fact that we provide outstanding client support, there are situations when the client is simply not pleased with what we offer. Or he wants to upgrade to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely satisfied, you will receive a full refund.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you probably know how irritating this can be, especially if your website is on the line. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here and they will get back to you in under 1 hour. And the best part is that their average ticket response time is below twenty minutes!