Regardless of the fact that the web hosting service supplied by the different companies is more or less identical, every provider has got their own platform with its own modifications and different ways to execute given tasks. That’s the reason why, an information-ridden knowledge base would be exceptionally helpful both for persons with zero previous experience and for technically proficient individuals who will eventually learn how specific procedures are executed, but will waste time meanwhile. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users a lot of time and effort. The result is happier clients, as they can effortlessly find the information they desire, and significantly less work for the help desk support staff members, because typically the vast majority of the queries and problems that clients have got are already listed in the knowledge base. On the condition that the articles are adequately written and encompass more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

All website hosting packages that we’re offering include an in-depth knowledge base where you can find everything you need to know in regard to your hosting account. Regardless of whether you’re aiming to set up a brand-new MySQL database, to redirect a domain name using an .htaccess configuration file or to create an e-mail address on your PC or mobile phone, you can just read our step-by-step help articles and all the information that you need will be there. When you go to a certain section of your Hepsia Control Panel, you can see articles that are associated with the features that can be accessed through it. If you want to see the whole article archive and get informed about all the functions that Hepsia is offering, or simply to read generic info about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to encompass any predicament that you might possibly encounter, but in case you don’t find the information that you require, you can always touch base with us, as our customer support engineers are working 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will permit you to access the detailed online support documentation that we have compiled for you. The articles themselves include general information on our web hosting services, educational manuals about the different functions that you can use, together with troubleshooting instructions that can help you rectify common issues that you might confront. The topics that we have included cover just about everything, from simple things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, whereas the whole article list is accessible through the dedicated Help section.