Q: What does the web site migration service entail? Will my web site be secure?
A: The website migration service available at eHostIX is completely free of charge and consists of transferring all your website files, databases and emails from your current hosting provider to your brand new web hosting account with us. We’ll also edit all the settings necessary for your sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any type of website. With years of practical experience behind their backs, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–made web application with many custom libraries is as easy as moving a simple WordPress–based weblog.
Q: Just how long will it take for my website to be moved to your platform?
A: While we cannot give you a precise time frame, since there are a lot of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to move your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not large).
Q: My privacy concerns me. What information do you require?
A: Yeah. We will require the name of the web site that you want us to transfer. We’ll also need a means to log in to your present hosting account so that we can get the content associated with your website.
Q: My current hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my site?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the migration is over, we’ll make certain that everything is working correctly and that the integrity of your content is not affected before notifying you that the transfer is done. Then we will explain to you how to transfer the domain to your web hosting account with us and how to change your DNS settings.
Q: Will my present web hosting provider need to do anything?
A: No. We’ll never get in touch with your hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your website from any hosting provider or any Linux–driven hosting platform as long as we can gain access to the Control Panel and there is FTP access available.The only websites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.